![]() ![]() So we need to set these privileges for the users. If the user that we are trying to connect doesn’t have proper privileges to list the databases.įor Robomongo to list out the databases/collections, we must connect to our database using a user that has ‘listDatabases’ privileges. So we need to re-check the database user/password.įor that, access Connection Settings > Authentication – Provide Database name, username, password.Īfter that, we re-test the connection. It means that the server IP connection might be successful but the database might have not connected. If there is any failure in the database user/password authentication then this error can occur. In some of the cases that we saw, this error was fixed by just upgrading the Robo 3T version.Ģ. We suggest upgrading the Robo 3T version. Here are the different ways to resolve the error.ġ. Now let’s see the different suggestions our Support Engineers provide to resolve this error message. How we resolve ‘MongoDB failed to load the list of databases’ Today, let us see how our Support Engineers resolve this MongoDB error message. Here at Bobcares, we have seen several such MongoDB errors as part of our Server Management Services for web hosts and online service providers. This error can occur due to various reasons that include failed database user/password authentication, outdated Robo 3T version, and so on. Few of our customers received an error ‘MongoDB failed to load the list of databases’ while trying to connect to a remote database using Robomongo. ![]()
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